Applicants: follow us on LinkedIn and send your resume to [email protected]

Permanent Employment Authorization required

Overview

We are seeking a highly motivated and strategic Senior Research Manager to lead and support custom qualitative research initiatives within the healthcare space, particularly in the Rare Disease pharmaceutical sector. This individual will not only drive project execution and research excellence but also contribute meaningfully to business development efforts by identifying new opportunities and cultivating client relationships.

As a seasoned behavioral science or market research professional, you will work closely with cross-functional teams, lead with curiosity and precision, and mentor junior talent, all while ensuring that our research outputs deliver high-impact insights that drive decision-making for our clients.

Key Responsibilities

1. Research Excellence & Innovation

• Apply advanced qualitative and behavioral science methodologies to uncover deep, human-centered insights.
• Leverage innovative approaches—such as ethnography, implicit testing, and behavioral frameworks—to elevate the strategic value of research.
• Maintain high standards of analytical rigor and storytelling in all deliverables.

2. Project Management

• Support, or in some cases lead, the end-to-end execution of custom qualitative market research projects, ensuring alignment with client goals, timelines, and budgets.
• Manage the research lifecycle from assisting in proposal development and study design, to owning data collection, analysis, synthesis, and reporting.
• Maintain a rigorous approach to project oversight, ensuring high-quality deliverables that reflect behavioral science and BEESY best practices.

3. Client Relationship Support

• Serve as a trusted advisor to clients, building strong relationships through proactive communication and a deep understanding of their business needs.
• Support senior leadership in presenting research findings and insights, delivering clear, strategic, and actionable recommendations.
• Address client feedback promptly, ensuring continuous improvement and satisfaction.

4. Team Collaboration & Leadership

• Collaborate closely with senior researchers, analysts, operations, and client services to deliver research that drives real-world impact.
• Provide mentorship and developmental guidance to junior researchers, promoting a culture of learning and professional growth.
• Champion teamwork, psychological safety, and shared accountability across project teams.
• Leverage AI as a “thought-partner” to enhance brainstorming and accelerate the process of making ideas a reality.

5. Market & Subject Matter Expertise

• Stay abreast of trends in healthcare and pharmaceuticals, including evolving stakeholder needs, competitive landscapes, and market access dynamics.
• Translate industry knowledge into relevant research strategies and contextualized insights for clients.
• Serve as an internal thought leader on behavioral science applications in healthcare.
• Proactively build AI fluency through experimentation, training, and knowledge-sharing, contributing to the evolution of BEESY’s AI standards and internal playbooks.

6. Business Development & Strategic Growth

• Support building and growing strategic relationships with existing and potential clients to expand our footprint and long-term value.
• Contribute to proposal development and pitch preparation for new and existing clients.
• Participate in client prospecting and scoping conversations.

Qualifications

• Master’s Degree or higher in Behavioral Science, Psychology, Anthropology, Public Health, or related field preferred.
• 7+ years of experience (preferred) in qualitative market research, with a strong background in behavioral science and healthcare/pharmaceutical industries.
• Proven track record of managing complex research projects and leading cross-functional teams.
• Exceptional written and verbal communication skills, with the ability to translate data into compelling narratives.
• Deep familiarity with qualitative research tools, behavioral frameworks, and human-centered design principles.
• Strong business acumen and a collaborative mindset, with experience supporting or leading client engagements and business development efforts.
• Strong enthusiasm for AI and its integration into market research. Baseline proficiency with use and adaptation of large language models (LLMs) to optimize day-to-day workflows, analyses, and written communications. Sound judgment around data privacy, confidentiality, and appropriate validation of AI-assisted outputs.